Running a home care agency, explained plainly
Long-form, sourced guides on the decisions that eat an owner's week: which software to run on, what EVV actually requires in your state, and how to keep a call-off from becoming a lost client.
- Buying guides · 11 min read
Best Home Care Agency Software in 2026: An Honest Comparison
Nine home care platforms compared for non-medical agencies with 5 to 200 caregivers: what each is built for, what it publishes about price, where its EVV and AI stand, and which fits your size. Hailo wrote this guide, so read the Hailo section with that in mind.
Read the guide → - Compliance · 12 min read
EVV Requirements by State (2026): What Home Care Agencies Must Do
Electronic visit verification (EVV) is a federal requirement for Medicaid-funded personal care and home health visits, but every state runs it differently. This guide explains what the law actually requires, how the state models differ, what 15 large states expect from agencies, and what to do if you only bill private pay.
Read the guide → - Operations · 10 min read
The Caregiver Call-Off Playbook: Fill a Last-Minute Open Shift in Minutes
Caregiver call-offs are the most expensive routine event in a home care office. This playbook covers why they happen, what an uncovered visit really costs, a policy caregivers will follow, how to build a backup bench, a 10-minute coverage protocol, and the four numbers to track.
Read the guide →