Three leaks drain every agency. Hailo plugs all three.
of inbound calls go unanswered
Small businesses answer roughly 38% of their calls. A missed 9 PM inquiry is a client worth tens of thousands a year, calling your competitor next.
Answer every callcaregiver turnover, every year
Each replacement costs $2,600–$5,000, and most new hires who quit do it inside 100 days, usually because onboarding went cold.
Hire & keep caregiversmore likely to win the lead if you reply in an hour
Families in crisis don’t wait. By the next morning they’ve chosen someone else. Hailo opens a first-contact clock on every lead and starts follow-up in seconds.
Work every leadSources: small-business call-answering benchmarks; ShiftCare caregiver-turnover research; Harvard Business Review lead-response study.
The only home care software that brings you clients.
Families looking for care in your area find hailocare.com first. They fill out the form or call the number, and Hailo matches the request to one agency on the platform.
- 1A family reaches outThey fill out the form on hailocare.com or call the Hailo number.
- 2Hailo matches it to youThe lead shows up on your dashboard the moment it comes in. One agency per lead, ever.
- 3We hand you the callIf they called, we transfer them to you live. If they filled out the form, Hailo calls them back and connects them to you.
Staff you couldn't afford, until now
Hailo comes with an AI office manager built in. It answers your phone 24/7 on a personalized, HIPAA-compliant number, works every lead, and screens every applicant. You approve anything that matters.
Explore featuresMissed call at 7 PM? Answered in seconds, intake captured, and the consultation booked before the family calls your competitor.
Applicant at midnight? Screened for experience, certifications, and availability, with an interview on your calendar by morning.
Call-off at 6 AM? A qualified replacement is being texted before you're out of bed. You approve, it confirms.
Everything your agency runs on.
Win clients, run every shift, and hire caregivers, all from one record.
Turn customer interest into booked clients.
Run every shift, from schedule to paycheck.
Hire caregivers before anyone else calls them back.
Run it from your phone.
The Hailo Agency app puts today's schedule, uncovered shifts, and Atlas in your pocket. Caregivers get their own app with the day's shifts, care plan tasks, and GPS-verified clock-in.
Asked by every owner. Answered straight.
Silence is colder than software. A family calling at 10 PM about a fall doesn’t get warmth from voicemail. They get it from someone answering. Hailo picks up in seconds, listens, captures the details, and hands off to a human on your rules. It always says it’s an AI when asked.
Your AI office manager works inside guardrails: it never gives medical, legal, or financial advice, never collects payment or Social Security numbers, points emergencies to 911, and anything that changes your business (a shift, a message, a charge) waits for your approval.
Hailo is built for HIPAA-regulated work: encryption in transit and at rest, role-based access, append-only audit trails, and EVV on every shift. Lead contact details stay masked server-side until a lead is claimed.
Keep it. Hailo runs in front of your existing system as your office manager (calls, leads, and recruiting) and pushes won clients into your current scheduling software, or exports anywhere by CSV. Moving scheduling, EVV, billing, and payroll into Hailo is an option, never a requirement.
Book a call and we set it up with you: import your spreadsheet and your pipeline is live. The AI office manager is about 20 minutes of setup: pick a number, set your hand-off rules, and forward your line.