Home care scheduling and EVV software builds caregiver schedules, fills open shifts and records each visit electronically, which the 21st Century Cures Act requires for Medicaid-funded personal care and home health services. In Hailo, caregivers clock in from their app, visits are checked against the schedule, and approved hours flow into billing and payroll preparation.
Robert Davis · This week
Suggested for Wed: Nora K.
6 min away · Available · Under 40 hours
Under the 21st Century Cures Act, EVV systems for Medicaid-funded personal care and home health must verify these six details for each visit.
What care was provided.
The client the visit was for.
The caregiver who delivered it.
The day the visit happened.
Where the service was delivered.
When the visit began and ended.
See the week for every client at a glance. When a shift opens, Hailo suggests caregivers who are close, available and under their hours, and your scheduler approves the match.
Care match
Caregivers see their next visit, get directions, clock in and out and add care notes. Families can see visit updates too.
Coverage request
Open shiftThu 9:00 AM to 1:00 PM
Mr. Okafor · Personal care
Suggested: Nora K.
6 min away · Available · Under 40 hrs
Manage clients, caregivers, schedules, and approvals from the office or on the go.
Next visit
Eleanor Brooks
2:00 to 6:00 PM
1.2 mi away
See upcoming visits, get directions, clock in, and record care notes.
Andre arrived
Visit notes shared
Tap to message the office
Stay informed about visits and reach your agency between appointments.
Visit times recorded in the app become timesheets your team reviews. Once approved, hours, mileage and overtime are ready for billing and your payroll provider.
Pay period · Oct 14 to Oct 27
$14,920
Maria Lopez
38.5 hrs · $712.25
James Taylor
42.0 hrs · $829.50
Kevin Smith
24.0 hrs · $432.00
The federal EVV requirement applies to Medicaid-funded personal care and home health services. Some agencies use the same clock in process for every client so the office has one way of working.
States run EVV in different ways, some with their own system and some with an aggregator. Tell us your state when you book a demo and we will walk you through how it works for you in Hailo.
Atlas takes the call, opens the shift and suggests coverage. Your scheduler approves who goes.
Hailo plans are monthly, with every feature included, and are priced with each agency on a short call. AI is included.
Sources: DC Department of Health Care Finance, Electronic Visit Verification
Electronic visit verification rules for home care agencies: the federal mandate, the six data elements, the five state models, and a 15-state table.
How home care agencies handle caregiver call-offs: a written policy, a backup bench, a 10-minute coverage protocol, and the metrics that cut no-shows.
Caregiver recruiting software for home care: your own application link, Atlas answers and screens applicant calls, books interviews, tracks onboarding.
See how Hailo can help your team run the day. Book a demo tailored to your agency.
A 30-minute walkthrough focused on your agency’s needs.
