Skip to content
All lessons
Scheduling

Schedule Your First Visit

A shift is one visit: one client, one date and time, and the caregiver who works it. This lesson adds a single shift from the Schedules page. Repeating weekly care is set up on the client instead, in the next lesson.

Video coming soon · Lesson 9 of 16

Video coming soon

What you’ll learn

  • Add a one-time shift for a client
  • Assign a caregiver, or post the shift for your caregivers to claim
  • Decide whether the caregiver gets a notification

Step by step

  1. Open Add shift

    Choose Schedules in the left menu, then Add shift.

  2. Choose the client and time

    Pick the client, the date, and the start and end time. The client's address and rates fill in for you.

  3. Decide who works it

    Choose Assign caregiver and search for the person, Post as open shift to let your caregivers claim it, or Leave unassigned for now. Hailo flags a caregiver who is busy or not a good fit.

  4. Check the details

    Review the rates, location and tasks. Leave Notify caregiver on if the assigned caregiver should get a push notification when you save.

  5. Save the shift

    Choose Save shift. It appears on the calendar and in the caregiver's Hailo app.

Try it in Hailo: open the office app and follow the steps above. You’ll be asked to sign in first if you aren’t already. Add a shift

Read more in the Help Center

Less time on admin.
More time on care.

See how Hailo can help your team run the day. Book a demo tailored to your agency.

A 30-minute walkthrough focused on your agency’s needs.